Social Media Management
We specialize in managing social media for food, lifestyle, and consumer brands — helping you build a strong, engaging online presence.


Social Media That Delivers Real Results
Fresh, Engaging Social Media That Builds Loyalty
Are you struggling to keep your social media fresh, engaging, and in sync with the latest trends?
For food brands, it’s not just about being online, it’s about creating content that grabs attention and builds loyalty. Without a dedicated approach, it’s easy to get lost in the crowd.
We are social media agency based in Kuala Lumpur, Malaysia that helps food brands like yours stand out and turn followers into loyal customers.
Why Choose iCA Digital?
Food-focused digital marketing agency
Proven expertise
with 13+ years in food
content production
Trusted by Malaysian
Food Brands
Expertise in
crafting impactful campaigns
Full-Service Agency
Content, strategy,
media, and execution
under one roof
Results-Driven Approach
Proven track record in driving ROI for clients
92%
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36
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12+
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64K
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How do we help?
Our social media management services include:
01
Strategy Development
Brand Discovery: We begin by understanding your brand identity, business goals, and audience behavior.
Tailored Social Plan: We craft a custom strategy that aligns with your objectives and current market trends.
Platform Optimization: Selecting the right platforms (Facebook, Instagram, TikTok, etc.) and optimizing your presence.
02
Content Creation
Visual Content Production: Creating high-quality photos, videos, graphics, and animated posts to attract attention.
Storytelling & Copywriting: Writing captions and post copy that drive engagement and reinforce your brand voice.
Content Calendar Planning: Planning and scheduling posts to ensure consistent and timely publishing.
03
Community Management
Daily Engagement: Responding to DMs, comments, and mentions promptly to maintain strong audience relationships.
Brand Advocacy: Encouraging UGC (user-generated content), managing tags, and connecting with loyal followers.
Crisis Response: Handling negative feedback or sensitive issues with professionalism.
04
Performance Tracking
Monitoring key KPIs like reach, engagement, followers, CTR, and conversions.
Monthly Insights Report: Delivering detailed yet easy-to-understand reports with recommendations.
Continuous Optimization: Refining strategies based on data to improve future performance.
05
Campaigns & Activations (Optional Add-on)
Contests & Giveaways: Managing online activations to boost awareness and participation.
Seasonal Campaigns: Planning and executing themed content for festive or product-based promotions.
KOL Collaborations: Identifying and coordinating with influencers to expand reach.
06
Ad Management on Meta & TikTok
Targeted Ad Strategy: Designing ad campaigns tailored to your audience and business goals.
Creative Ad Development: Producing high-converting visuals and videos optimized for Meta and TikTok.
Budget Optimization & Monitoring: Managing ad spend efficiently and making real-time adjustments for better ROI.
Ad Reporting: Providing insights on performance metrics like CPC, CTR, CPM, and conversion rates.
Trusted by Leading Food Brands
We work with established and emerging brands to grow their digital presence through smart content, targeted campaigns, and consistent engagement.
The iconic brand behind Malaysia’s No.1 cooking oil, also offering a wide range of trusted household food products
The leading rice brand in the East Coast, bringing quality and trust to every Malaysian meal.
Makers of palm oil-based food products under the Able Farm label, catering to everyday Malaysian needs.
Have a Brand to Grow? Let’s Talk.
From content planning to daily engagement, we’ll help you elevate your social presence with strategy and creativity that works.

How the Process Works?
1. Discovery Call
We’ll learn about your brand and goals.
2. Customized Strategy Development
We’ll create a social media plan tailored for your brand.
3. Content Creation & Scheduling
Our team produces and schedules posts for each platform.
4. Community Engagement
We manage comments and DMs to build relationships with your audience..
5. Monthly Reporting
We share analytics and insights to measure progress and refine our approach.
What Our Customers Say
Real brands. Real results. Real stories.
Exceptional service! This company goes above and beyond to meet their customer’s needs. I couldn’t be happier with the results.
Amalina (SAJI)
Outstanding quality and professionalism. I’ve been a loyal customer for years and have never been disappointed.
Hanin (Kewpie)
Reliable and trustworthy. I highly recommend this business to anyone looking for top-notch products services.
Ahmed (Faiza)
Contact Us
Address
Centum @Oasis Corporate Park, No. 2, Jln PJU 1A/2, Ara Damansara 47301 Petaling Jaya, Selangor, Malaysia
Send Us a Message
